Vacation Rental Management made Easy and Profitable
Local Management Team
Working with a company that is local, to the Tahoe market provides our clients with a significant advantage in the acquisition of vacation rental permits, and qualified local vendors for the ongoing maintenance of your property. Also, our seasoned sales agents are very familiar with each property and the amenities offered. We have direct phone contact with each guest in order to screen for any potential issues (weddings, bachelor parties) and place them in the right property. Our local staff are here to perform weekly inspections of each property to maintain quality and security standards. You can rely on us to provide a local and professional presence ready to respond immediately to guest and owner needs 24 hours a day.
Customer Service
During guest stay at your home we provide 24-hour customer service. If any issue arises, our dedicated team of professionals are ready to respond and assist. We troubleshoot most appliance or electronic questions over the phone, in order to keep costs down. If an issue cannot be resolved we contact the appropriate local service technician and coordinate the entire process to complete satisfaction.
Check-In/Out Process
Tahoe Property Managers is the only property management company to provide a dedicated liaison to meet each guest at the property for a guided walk through and explanation of the amenities. This unique approach is very helpful to our guests as a customer service offering. Our homeowners appreciate the fact that during the walk though process the liaison is able to verify and enforce occupancy and parking limits. Guests are once again reminded in person the code of conduct guidelines in Tahoe. The liaison is also present at the time of guest’s departure to thoroughly inspect the property and evaluate the guest’s stay. This unique personalized approach has been shown to dramatically reduce any compliance problems while increasing guest satisfaction.
Onboarding
Transitioning your property from a second home used for personal use over to fully functioning vacation rental and be overwhelming. Our goal is to make this process as smooth as possible for homeowners. Our team will assist in all aspects of getting your home ready. We conduct an inventory of your house to make sure you have needed items. We also coordinate with vendors/handymen to provide required services to make your property rental ready.
Client Services Include
- Professionally photograph and create compelling content to list your home
- Advertise your home on multiple vacation websites to maximize occupancy
- Help to exceed your revenue goals by creating dynamic rate structures for each season
- Answer all inquiries and handle reservation logistics for our guests
- Handle all payments, collect and distribute transient occupancy and permit acquisition process
- Perform a in person walk through with guest at check-in and home inspection upon departure
- Handle all maintenance issues, and project management
- Detailed screening of potential guests for the right match staying in your home
- Experienced management team local to Tahoe market and available 24 hours a day
- Provide owners detailed monthly revenue reports and online access to scheduling year end 1099 statements